Refund policy

We have a 365-day return policy, which means you have 365 days after receiving your item to request a return.



To be eligible for a return, you’ll also need the receipt or proof of purchase.
Only your most recent purchase is eligible for return.



To start a return, please contact us at quinn@resetmeplease.com. Please note that returns will need to be sent to the following address:

Items sent back to us without first requesting a return will not be accepted.
Return shipping labels are not provided.
You can always contact us for any return question at quinn@resetmeplease.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, then you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at quinn@resetmeplease.com.